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11/21/10

Dakota's Steak House?

Dakota's Steak and Chop House
5377 South Broadway Avenue
Tyler, TX 75703-3724
(903) 581-6700
www.dakotastyler.com



Dakotas Steak & Chop House on Urbanspoon
 

I went to Dakota's for the monthly business meeting from work. We were placed in a nice meeting room just off of the bar. The restaurant is definitely better looking inside and from the outside. It is located in an unassuming strip mall just next door to the OfficeMax off of Broadway/I-69 a little south of the loop.

The spread: They have your typical steakhouse fare, steaks, chicken, pork chops. Their appetizers are fairly standard as well, crab cakes, tuna, calamari, etc. I started with a seared tuna, had some of the crab cake, and finished with a bone in rib eye (the biggest they had - hey it's not my money). They had a fairly limited beer by the bottle selection and a standard steak house wine list. I had a glass of cabernet recommended by my server.

The verdict: Well, the service was one of my main issues with the night (the other being the steak). I arrived and they seated me, however, I sat there by myself with no interaction with my server for a good fifteen minutes (by the way I was on time, everyone else was late for the reservation). I would have loved to order an appetizer and a glass of wine while I waited, but alas, for whatever reason, no service was offered. Once the whole party arrived, the service was much improved, but they had already set the tone. The tuna was probably my favorite of the night, seasoned and cooked perfectly. The crab cake was okay, the crab didn't taste fresh and light, it was probably frozen. The breading was also a little gummy. Then came my huge bone in rib-eye. I was pretty pumped. I ordered it medium-rare. The steak came out looking great, it was at least two inches thick, a beautiful bone coming out of the side and it had a nice char. I cut into the steak and it is raw. Not rare, raw. I called the waitress over who agreed it was raw and threw it back on the broiler. By the time it came back to me it was cooked medium rare, but I was no longer hungry. I would have refused to pay for the steak if it was my dime. So the night started with a bad experience and ended with a steakhouse not being able to cook a steak.

Edible Tyler Roses: 2 of 5, sorry they have to be able to cook steaks appropriately and provide better service for the prices they are charging.

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